Frequently Asked Questions

Last updated on August 22, 2026

1. Is smoking/vaping allowed inside the rooms?

Smoking/vaping is not allowed in all rooms. Guests may smoke/vape at the designated smoking area. Any violation will be charged PhP 500.00 per day.

2. Do I have to pay an entrance fee?

Overnight guests do not need to pay an entrance fee, but visitors for the day do.

3. Do kids need to pay the full/adult fee?

Infants and children up to 3 years old can share their companions’ existing bed. Children 4–10 years old will need to pay PhP 500.00 child fee.

4. How much is the extra charge per adult/child?

Extra Charge • Adults: PhP 1000.00 • Children 4–10 years old: PhP500.00 • Children under 3 years old: FREE

5. How big and how deep are the swimming pools?

• Kiddie Pool: 50 sqm, 3 ft deep • Lounge Pool: 360 sqm, 4.5 ft deep

6. What are the pools’ operating hours?

Pools can be used from 8:00 AM to 10:00 PM.

7. What hours can we swim at the beach?

Beach swimming hours are from 6:00 AM until 6:00 PM.

8. What beds are available per type of room?

Single Room — 1 single bed Deluxe Room — 1 double-size bed and 1 single bed Family Room — 1 queen-size bed and 1 double-size bed Big Room — 1 queen-size bed, 1 double-size bed, and 2 single beds

House Rules

Please read and follow these rules for a safe, comfortable, and enjoyable stay.

  1. Strictly no cooking inside the room.
  2. Visitors of house guests may come inside the room; however, they are not allowed to sleep in the room.
  3. Damages to resort property and equipment caused by improper use or carelessness will be charged to the guest.
  4. For safety, valuables should be deposited in the safety box at the front desk. Sunshine Inn Resort Matabungkay cannot assume responsibility for losses inside the room.
  5. Before leaving the room, kindly turn off the lights and air conditioning.
  6. Please lock your door before going to sleep to ensure security.
  7. Pets or any animals are not allowed inside the rooms.
  8. Check-out time is 12:00 noon. Please allow 10 minutes for housekeeping to check your room before you leave.